Technical Analyst - Area23

EDUCATION

DEGREE/DIPLOMA: Associates and/or Bachelors

AREA OF STUDY: Computer Science or related field

REQUIRED/PREFERRED: Preferred

EXPERIENCE

MIN EXPERIENCE: 3 years

AREA OF EXPERIENCE: Knowledge of all MAC and PC Software and Hardware Equipment; Ability to Analyze and Solve Semi-Routine and more Moderately Complex Computer Related Problems; Troubleshooting, Hardware, Network and Remote Access Problems

REQUIRED/PREFERRED: Required

KNOWLEDGE & SKILLS

Microsoft Office

Proficiency in Microsoft Word, Excel, PowerPoint

Operating Systems

Advanced knowledge of various MAC and PC software and hardware equipment and the ability to analyze and solve semi-routine and more moderately complex computer related problems

Landesk and Casper

Should have some experience packaging and distributing applications with Landesk or Casper

Computer-related technologies and applications

Competency in current and relevant computer-related technologies and applications

Computer Hardware & Software

Must be competent with all major Internet browsers, able to use both Mac & PC, understand browser plugs-ins (Java, Flash, etc.), familiar with tablet devices (Android, iPad) and smartphones

Computer Hardware & Software

Familiar with tablet devices (Android, iPad) and smartphones. Veva.

Adobe Creative Suite

Familiarity with Adobe Creative Suite (Photoshop, InDesign, Illustrator)

Adobe Acrobat

Strong knowledge in Adobe Acrobat

COMPETENCIES

Collaboration

Ability to work effectively in a team environment to build and foster collaborative environment

Communication

Is attentive and shows interest in the subject; Expresses ideas clearly and accurately

Interpersonal Skills

Is able to establish and maintain rapport and build relationships with another

Client Focus

Ability to interact professionally with clients and demonstrates client focused approach to service their needs

Self-Management

Practically and objectively identifies one's own performance and abilities; Prioritizes and completes tasks in order to deliver desired outcomes within allotted time frames with minimal or no supervision

Detail Orientation

Acute attention to detail, with an emphasis on consistency and continuity.

Problem Solving

Shows interest in finding the cause of problems, looks for and chooses effective solutions and takes the necessary action to resolve them

Work Ethics

An excellent work ethic

Quick Learner

Thrives on learning and learns quickly.

For U.S. Job Seekers

It is the policy of FCB and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.