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EDUCATION
DEGREE/DIPLOMA
AREA OF STUDY
REQUIRED/PREFERRED
Associates
Preferred
Computer Science or related field
Bachelors
Computer Science or related field
Preferred
LICENSES & CERTIFICATIONS
N/A
EXPERIENCE
MIN YEARS
AREA OF EXPERIENCE
REQUIRED/PREFERRED
Knowledge of all MAC and PC Software and Hardware Equipment
Ability to Analyze and Solve Semi-Routine and more Moderately Complex Computer Related Problems
Troubleshooting, Hardware, Network and Remote Access Problems
Required
Required
3 years
3 years
Required
3 years
KNOWLEDGE & SKILLS
Proficiency in Microsoft Word, Excel, PowerPoint
Advanced knowledge of various MAC and PC software and hardware equipment and the ability to analyze and solve semi-routine and more moderately complex computer related problems
Should have some experience packaging and distributing applications with Landesk or Casper
Competency in current and relevant computer-related technologies and applications
Must be competent with all major Internet browsers, able to use both Mac & PC, understand browser plugs-ins (Java, Flash, etc.), familiar with tablet devices (Android, iPad) and smartphones
Familiar with tablet devices (Android, iPad) and smartphones. Veva.
Familiarity with Adobe Creative Suite (Photoshop, InDesign, Illustrator)
Strong knowledge in Adobe Acrobat
COMPETENCIES
Ability to work effectively in a team environment to build and foster collaborative environment
Is attentive and shows interest in the subject; Expresses ideas clearly and accurately
Is able to establish and maintain rapport and build relationships with another
Ability to interact professionally with clients and demonstrates client focused approach to service their needs
Practically and objectively identifies one's own performance and abilities; Prioritizes and completes tasks in order to deliver desired outcomes within allotted time frames with minimal or no supervision
Acute attention to detail, with an emphasis on consistency and continuity.
Shows interest in finding the cause of problems, looks for and chooses effective solutions and takes the necessary action to resolve them
An excellent work ethic
Thrives on learning and learns quickly.
Resourceful
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